Untile is a digital product design and development company. We believe it’s possible to create world-class solutions from this beautiful corner of our country, Viana do Castelo.

At Untile we build custom software solutions that help businesses innovate and grow. From mobile apps to complex web platforms, our team of engineers, designers, and strategists is passionate about delivering high-quality digital products. We're now looking for a proactive and organized Junior Project Manager who will also play a key role in customer service and client success.

YOUR JOB:

As a Junior Project Manager, you will help oversee the planning and execution of web development projects while also serving as a main point of contact for our clients:

• Ensure projects stay on track and that clients receive excellent support and communication throughout the process;
• Coordinate and support web development projects from kickoff to delivery;
• Act as the day-to-day contact for clients, managing communication and feedback;
• Provide timely and professional responses to client inquiries or issues;
• Facilitate meetings, demos, and check-ins to ensure client satisfaction;
• Track project milestones, tasks, and deliverables using tools like Notion;
• Collaborate with internal teams to ensure smooth delivery and resolve blockers;
• Assist in risk management and help identify areas for improvement in project workflows;
• Maintain documentation and update stakeholders regularly on project status;

WHAT YOU MUST HAVE:

• Minimum 2 years of experience in project coordination, account management, or customer service;
• Clear and effective communication skills;
• Proficiency in English, both written and spoken;
• Strong organizational skills and attention to detail;
• A client-first mindset with the ability to manage expectations professionally;
• Familiarity with Agile methodologies and software development cycles is a plus;